Training(LBI)

A Leading Luxury Automotive Brand "G": Creating Differentiated Value Through Tailored Training

작성일 2024-10-14 13:46   조회 448

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 How can a luxury automotive brand create differentiated value?
A Leading Luxury Automotive Brand "G"
 
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#LBG Success Case
How can a luxury automotive brand create differentiated value?
A Leading Luxury Automotive Brand "G"
 

Today’s customers expect more than just a product—they want an emotional connection with the brand. In the luxury market, the story and experience a brand delivers are as crucial as the product itself. Recognizing this, a leading Korean luxury automotive brand partnered with LBI to implement a tailored Luxury Experience Program that helped employees truly understand and reflect the essence of luxury in their customer interactions.

Through this program, employees learned to focus not just on technology or sales, but on building emotional connections with customers. They explored the link between art and luxury, visited flagship stores of top luxury brands, and experienced firsthand how these brands communicate with customers. Fine dining and hotel experiences provided insight into the level of service luxury clients expect. Finally, LBI’s custom lectures helped staff integrate the brand’s philosophy into their daily roles.

The program redefined luxury for employees, emphasizing that it’s not just about expensive products but delivering memorable, emotional experiences. With 98% of participants recommending it, the program had a lasting impact on how they create unique value for customers. 


Looking to deliver exceptional luxury experiences for your clients? 

Partner with LBI today! 


 
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Brand Store Operations
  • Are you planning to open a new flagship store?
  • Are you facing challenges in hiring and managing talent in the service sector?
  • Is managing service quality in retail or hospitality a challenge?
  • Do you need an on-site service quality assessment and solutions?
 
Planning and Branding
  • Are you planning collaborations with various brands (art, luxury, retail, etc.)?
  • Would you like to share news about our company with luxury businesses, brands, and professionals?
  • Are you considering expanding your services to other regions (Europe and Asia)?
  • Are you planning to create premium spaces for VIPs?
 
Corporate Training and Recruitment
  • Are you looking for a training program that is more distinctive than traditional corporate programs? (Luxury attitude, new normal selling skills, storytelling, employee/brand branding, etc.)
  • Do you need a training program customized to your brand?
  • Do you need to recruit top-tier talent that aligns with your company or brand?
 
Luxury Business Group (LBG) supports numerous companies in the luxury service and retail sectors across Europe and Asia, leveraging its unparalleled expertise in providing total solutions for service and retail training and consulting.
 
Luxury Business Group (LBG)
support@luxurybusiness-group.com
4Fl, Baegang Bldg. 801 Seolleung-ro Gangnam-Gu, Seoul, 06019 02-2185-8771
LBG Marketing & Communication Team | Gayoung Lee, Jade Lee, Booki Jung